General Terms & Conditions

Welcome. We believe that collecting art should be a relationship built on trust. These Terms & Conditions are here to provide a clear legal framework for your acquisition of works by Arjan Spannenburg. They ensure that you know exactly what to expect regarding the purchase, ownership, and quality of the artwork.

By placing an order on this website, you agree to these terms.

Article 1: Definitions

To keep things clear, here is who we are referring to:

The Artist / Entrepreneur: Arjan Spannenburg (trading as Spannenburg.Art).
The Client / You: The private individual or collector acquiring the artwork (not acting in a professional business capacity).
The Partner: Zerp Galerie, often responsible for the financial handling and invoicing of your purchase.
The Work: The Fine Art photography or mixed-media piece you are purchasing.

Article 2: Our Identity & Contact

The Artist: Arjan Spannenburg Hendrik Werkmanstraat 79, Almere, The Netherlands Email: management@spannenburg.art Chamber of Commerce (KvK): 52015661 | VAT: NL001419428B24

Sales & Financial Settlement: Zerp Galerie Van Oldenbarneveltstraat 120A, 3012 GV Rotterdam Chamber of Commerce (KvK): 55541097

Article 3: The Offer & Accuracy

We strive to display the artwork as truthfully as possible. However, please be aware that screen colors may vary. Slight deviations in color or contrast between the digital image on your screen and the physical Fine Art print do not constitute a defect or a valid ground for a liability claim.

Obvious mistakes or pricing errors on the website are not binding.

Article 4: The Agreement

The sales agreement is final when:

You have placed an order via the website.
You have met the payment conditions managed by Zerp Galerie.
You have received a digital confirmation of your order.

Article 5: Custom Works & Right of Withdrawal

This is a crucial clause regarding your order.

Standard Reflection Period: Under Dutch/EU law, you generally have 14 days to reconsider a purchase.
Exclusion for Custom Art (Important): Most works on this site (specifically Diasec®, Dibond, Plexiglass and framed works) are manufactured on demand based on your specific choice of size and finish.
- Pursuant to Article 6:230p of the Dutch Civil Code: The right of withdrawal does not apply to products manufactured according to the consumer's specifications.
- By purchasing a made-to-order piece, you acknowledge that the sale is final upon production.

Article 6: Prices & Payment

All prices listed include VAT (where applicable).
Payment must be fulfilled within 14 days of the order via the secure methods provided by Zerp Galerie.
The Artist retains full legal ownership of the artwork until the full purchase price is received.

Article 7: Delivery & Execution

We treat your deadline with respect.

We aim to deliver within the stated production time (5–28 days).
Delivery dates are estimates. A minor delay does not entitle the client to compensation unless explicitly agreed otherwise in writing.
Upon receipt, you must inspect the packaging and artwork immediately. Any transport damage must be reported to us within 48 hours.

Article 8: Guarantee & Conformity

We guarantee that the artwork meets high museum-quality standards and the specifications listed.

If the work shows a technical defect upon arrival (not related to transport or misuse), we will repair or replace it at our cost.

Article 9: Limitation of Liability

To the extent permitted by Dutch Law:

Spannenburg.Art is not liable for indirect damages, consequential loss, or lost profits.
Our total liability is strictly limited to the invoice amount of the purchased artwork.
We are not liable for damage resulting from improper handling, hanging, or environmental factors (such as extreme humidity or direct sunlight) after delivery.

Article 10: Governing Law & Disputes

We hope it never comes to this, but legally:

All agreements are exclusively governed by Dutch Law.
Any disputes that cannot be resolved amicably will be submitted to the competent court in the Netherlands.